Tony D'Onofrio
Research
- July 06, 2020
The Shift to Digital - COVID-19 Impact on Consumer Spending - Mastercard Services
The COVID-19 outbreak has accelerated the digitization of how we work, live and shop. But, how will today’s habits shape how people shop in the long run? More money was spent online in the USA in April and May than the last 12 Cyber Mondays combined; in the month of May, USA e-commerce spending grew by 93% YOY. -from Mastercard Services
- June 29, 2020
Nine By Nine: 81 Brands Changing Our World -Future Commerce
Of the 287 brands we rated from our wealth of contributions in our Future Commerce Expert Network, we distilled it down to 81. A brand is a promise. The future is, after all, what we make of it. -from Future Commerce
- June 22, 2020
McKinsey COVID-19: Implications for business
McKinsey latest perspectives on the coronavirus outbreak, the twin threats to lives and livelihoods, and how organizations can prepare for the next normal.- June 15, 2020
World Bank Global Economic Prospects, June 2020
The COVID-19 pandemic has, with alarming speed, delivered a global economic shock of enormous magnitude, leading to steep recessions in many countries. The baseline forecast envisions a 5.2 percent contraction in global GDP in 2020—the deepest global recession in eight decades, despite unprecedented policy support. Moreover, the pandemic is likely to exert lasting damage to fundamental determinants of long-term growth prospects, further eroding living standards for years to come. -from World Bank Group
- June 08, 2020
The Coming Retail Returns Tsunami
Going into 2020, the retail world was already dealing with tremendous growth in merchandise returns, with fraud and overall costs to the retailer increasing at an exponential rate due to online sales being returned to stores. In 2015 the total value of merchandise returns was estimated at $643 billion globally. By the end of 2019 this figure had increased to over $1 trillion worldwide. -from iHL
- June 01, 2020
BrandZ Top 75 Global Retail Brands
- May 25, 2020
The Race Into The Golden Age of Frictionless Retail -IHLGroup
The spread of the COVID-19 will only serve to speed the development and roll-out of various pieces of frictionless retail, including contact-less pickup and delivery. The bottom line is there is great future around the concept of frictionless retail. But it will be a crawl and walk before you run experience for any retailer who wishes to move forward. -from ihlservices.com
- May 17, 2020
The Smart Audio Report
The Spring 2020 Smart Audio Report confirms 77% of U.S. adults have had a change in their typical routine due to the outbreak of COVID-19, and voice-assistant usage has expanded during these disruptions. New research shows how smart speakers and voice assistants are increasingly becoming a part of their everyday lives.
- May 11, 2020
32nd Annual Retail Theft Survey -Jack L. Hayes International
Over 348,000 shoplifters and dishonest employees were apprehended in 2019 by just 21 large USA retailers who recovered over $136 million from these thieves, according to the 32nd Annual Retail Theft Survey conducted by Jack L. Hayes International. -from hayesinternational.com
- May 04, 2020
JLL Webinar Looks to the Future of Consumer Behavior in a Post-COVID-19 World -design:retail
After COVID-19, both households and retailer have both been financially hit, and even though there has been a push for ecommerce through this pandemic, the online experiences are mediocre. “But the good news is that 2021 is expected to be much, much stronger, with almost unheard of growth rates in an optimistic scenario around the world." Like the seven significant COVID-19 ramifications in the retail landscape. -From designretailonline.com
- April 27, 2020
Deloitte Technology, Media, and Telecommunications Predictions 2020 - How has COVID-19 Changed Expectations?
Global GDP will be weak in Q1, even weaker in Q2, and start to recover by Q4; GDP will be down 8.3% for the year as a whole. Smartphone sales were down 40% in February;2 we assume sales could be down 7% to 10% for 2020 as a whole. Ad spending will be down 5% to 10% for the year. -from Deloitte
- April 20, 2020
McKinsey COVID-19: Briefing note, April 13, 2020
- April 12, 2020
The State of Fashion 2020: Coronavirus Update -McKinsey
McKinsey estimates revenues for the global fashion industry (apparel and footwear sectors) will contract by 27 to 30 percent in 2020 year-on-year. For the personal luxury goods industry (luxury fashion, luxury accessories, luxury watches, fine jewellery and high-end beauty), global revenue contraction of 35 to 39 percent in 2020. The coronavirus presents fashion with a chance to reset and completely reshape the industry's value chain. -from McKinsey
- April 05, 2020
30th Annual Retail Technology Study - Investing in the Data-Fueled Future -RISnews
The rate of technological advancement win retail continues to increase exponentially. 62% of retailers report that IT spending will increase this year, with an impressive 19% claiming the increase will clock in with double-digit growth. Just as interesting are those technologies that were left off the top 10 strategies list. -from risnews
- March 29, 2020
Top Grocery Trends in 2020: Efficient, Focused, and Tech Driven -risnews
Grocers report 17% of total sales today can be attributed to digital efforts. Major players are going big on home delivery, the ultimate convenience. 67% of Grocers interested in using computer vision to check on-shelf availability; 21% report 'strong interest.' -from risnews.com
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It is a Small World
Continuing our journey to learn something new, we travel to the War Rooms Museum in London England. The Churchill War Rooms is a secret underground headquarters which offers a fascinating glimpse into Britain's wartime operations, featuring the Map Room, Cabinet Room, and Churchill's office, all preserved as they were on the day the lights went out in 1945.
In the underground Cabinet Room Churchill and his key ministers and advisers would meet with the Chiefs of Staff to make important decisions about the course of World War II. Churchill was known to push his military chiefs far beyond their comfort zones, so it was likely to be a place of tension and confrontation.
The War Rooms were a top-secret location, with strict security measures and a focus on maintaining confidentiality, even down to the typewriters being noiseless. A tiny room disguised as a toilet was used for secret conversations between Churchill and the US President.
You can find some poignant graffiti, including a hand-drawn image of Adolf Hitler, in the Chief of Staff meeting room. To alleviate the health problems associated with working underground for prolonged periods of time, staff had to strip to their underwear, put on protective goggles and stand in front of portable sun lamps.
Churchill’s leadership lessons emphasize unwavering resolve, inspiring communication, and the importance of character and conviction, particularly during times of crisis. Visiting his War Rooms was inspirational.
As he also famously said, “a pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty.” My glass for visualizing success has always been half-full. What you visualize and action through continuous learning is what you will ultimately achieve. Believe in yourself and your dreams. Failure is never final. Reset, keep calm, and always carry on.
Categories
Brilliant Research
Tariffs could spell trouble for the resilient consumer
Consumers are navigating a paradox: they feel less flexible and less able to impact the macroeconomic challenges they are facing but simultaneously are vocalizing less concern about persisting challenges, particularly financially. - From Kearney Read more
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The Growth of Industrial Robots by Country
In 2023, over 540,000 new industrial robots were installed, pushing the global total past 4 million for the first time. Overall, Asia accounted for 70% of these new installations while Europe and the Americas made up 17% and 10% shares, respectively. - From Visual Capitalist
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Despite adding around 1,500 new stores between 2022 and 2024, Starbucks’ revenue hasn't increased. Competition from chains like Luckin, Cotti and Manner have increased sharply in the years following the pandemic. Read more
