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Top 25 Retail Website / Global Retail Influencer

"All you need is love. But a little chocolate now and then doesn't hurt." - Charles M. Schulz

 
 
 

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Each Saturday just prior to the January NRF Big Show, retailers, industry analysts and solutions providers gather in New York City for a unique IT conference. This fast-paced full day is a special blend of emotionally filled stories of the RetailROI (Retail Orphan Initiative) global charity work and the latest insights on the state of the retail industry.  

From this year's SuperSaturday edition, here is a summary of the altruistic work of RetailROI, the latest research on the 2019 essential retail technologies, and an inspirational close on the power of branding transformation. 

A RetailROI Difference

 

38,000+ Attendees, 16,000+ Retailers, 800+ Exhibitors, 100+ Sessions, 99 Countries

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Let me open by sharing the video summary provided by the USA National Retail Federation (NRF) of this year's edition. 

This entire week, over all my social media platforms, I am publishing multiple other NRF 2019 summary reviews. Primarily from an Expo floor perspective where billions of innovation dollars are being invested, here are my impactful retail transformational takeaways.

IoT is not Just a Buzzword

NRF 2019 confirmed that the Internet-of-Things (IoT) is moving from a buzzword to solving industry problems. Solutions were visible all over the Expo floor.

 

NikeHouseofInnovation

The future of retail includes digitally supported leadership branding coupled with hyper-personalized immersive consumer experiences. Of all the stores that I have visited to date around the world, the Nike House of Innovation in New York City, is the closest example that meets this critical futurist success formula. 

Covering over 68,000 square feet (6,373 square meters), this new Nike flagship offers six floors of differentiated physical to digital experiences.  Each floor could be a store of its own. Combined, this location is designed to meet the ever changing needs of a digitally empowered consumer. 

Before taking a virtual tour of the store, let's remind ourselves of why shoppers buy in physical stores (IHL study):

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The Smartphone as the Portal to the Physical Store

 

Happy New Year

Welcome to an uncertain and conceivably risky 2019. Despite multiple global hints of slower growth, I remain optimistic by the potential of the New Year. 

On the horizon are multiple statistical landmarks that will "concentrate our minds". In 2019, half of the world will be online, India's GDP will overtake that of the UK, Nigeria's population will reach 200 million, and in USA millennials will outnumber baby-boomers to become the country's largest generation for the first time. 

Inspired by one my favorite annual Economist editions, "The World in 2019", this post summarizes important global economic forecasts and looks at a few emerging risks. Timely to the upcoming NRF 2019 in New York, we will also discuss expected technology disruption and the positive prospects for the global retail industry in the New Year. 

Economic Indicators Point to Continued Global Growth

 

Amazon4Star1aThis past week had the opportunity to visit the new Amazon Four-Star physical retail store in New York City. Located in the chic Soho neighborhood, collectively the items in this store have an average rating of 4.4 stars. 

Visually let's walk through the store, read some early reviews, and understand why this is a worthy customer experience experiment on the road to the future of retail. 

The Four-Star Reviews Are In

"It had $20 kitchen mittens resembling dog paws, $16 USB cables, a corn kernel stripper for $7.99, a $15 mug that reads “Believe in yourself.” Oh, and some Alexa stuff...sell quirky, random items - not low-price, everyday household goods - i.e. it isn't directly competing with Walmart or Target." - BuzzFeed

 

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Originally published as a four-part series, this is the long-read version consolidating the latest research of the global forward march of facial recognition technologies. From Apple normalizing its acceptance, to disruption in the retail / security / healthcare industries, to the emergence of China as the FaceID innovation laboratory, and the ever-growing new global applications, we stare into your auspicious Internet of Things (IoT) future. 

Your Face is The Next Computer Cookie

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In January 2018, in a D&D Daily "Live from NY" interview, we debated the impact of iPhoneX on FaceID technologies. This new Apple iPhoneX had just placed the disruptive future of facial recognition technology in our pockets.

Less than a year later, it is surprising to observe the continued advanced deployments of FaceID solutions, especially outside the United States. For 2018, the global facial recognition market is valued at $3.97 billion and is estimated to reach $10.15 billion by 2025 at a CAGR of 14.35% during the forecast period. 

Unlocking Smartphones with Your Face is Only the Beginning

 

The Surprising Global Forward March of Facial Recognition - Part 4

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In Part 1, we introduced your face as the next computer cookie and discussed USA/UK retail applications.

In Part 2, we faced the reality that more FaceID disruptions is coming to the security industry, introduced healthcare applications, and concluded with GAFAM (Google, Apple, Facebook, Amazon, and Microsoft) investments.

In Part 3, we traveled to China, THE world's leading face recognition innovation laboratory. 

In this Part 4, we look at the growing list of emerging FaceID applications, introduce defeating technologies, discuss privacy, and close the series with insights on our digitally connected future. The genie on the potential disruption and business opportunities of face recognition solutions is out of the global bottle. 

The Face of an Increasingly Digital World

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