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Customer returns are skyrocketing in the U.S., but many items don’t go back to retailers’ shelves. WSJ looks into the complicated process and how retailers are responding to increasing returns.
When will soaring inflation finally come to an end? Economists weigh what's ahead and provide their valuable insights into what's in store for 2023.
U.S. regulators say Wells Fargo has repeatedly misled and overcharged its customers. These allegations have rocked the 170-year-old bank, which still stands as one of the largest lenders in the U.S.
Nearly a year after CEO Mark Zuckerberg announced the rebranding of Facebook as Meta and a shift in strategy to focus on the metaverse, internal documents show the company falling short of its goals.
If it seems like there are more sales lately, it’s because there are. General retailers are shedding excess inventory. Why? Just blame the bullwhip effect.
Target's first and only foray into international markets happened in 2013 in Canada. The retailer opened a total of 133 stores in just over a year. But the expansion didn't go as planned.
With severe wildfires, hurricanes and other natural disasters becoming more commonplace, current technologies that alert people to impending danger sometimes fall short.
Five years ago, Amazon bought Whole Foods for $13.7 billion. Since then, there’s been a lot of changes, including a new CEO starting Sept. 1. It added a palm-scanning payment option, hundreds of cameras and sensors to enable checkout-free shopping.
Car dealerships have been mom and pop businesses for much of their existence. But the industry has been slowly consolidating. Six publicly traded dealership groups have been on a have been on a shopping spree, buying up dealerships.
After years of declining sales, Bed Bath & Beyond is facing an existential crisis. WSJ explains why the company has fallen on hard times and looks forward to what’s next for the veteran retailer.
How a product is classified can mean either big savings or big costs for the company that sells it. In this episode we explain how companies engineer their products to avoid tariffs. -from Cheddar
As inflation climbs in the U.S., rising food and energy costs have pushed the nation’s most popular price index to its highest level in four decades.
While Amazon’s dominance grows, so does its number of returns, and that’s causing a massive problem for the e-commerce giant and the planet.
The American home is undergoing a makeover during the Covid-19 pandemic, and home improvement giant Lowe’s is reaping the benefits from it.
Coordinated robberies have hit dozens of U.S. stores in recent months and lawmakers are warning it’s a rising trend of organized retail crime.
Parents across the USA are scrambling to find baby formula. Empty store shelves, higher prices and retailers limiting sales have made already anxious parents even more nervous about their kids' health
Oat-milk took the dairy aisle by storm after Swedish brand Oatly overhauled its marketing. But Oatly has struggled to keep up with production as demand grows leaving room for rivals.
Walmart employs more people than any other company in the world and is the country’s largest grocer. But when it comes to e-commerce, Amazon is the clear leader.
Foot Locker is the largest footwear retailer in the world with 2,900 stores worldwide. Its roots date back to 1974 in a southern California mall.
Ever walk into a CVS to pick up some gum, maybe some Chapstick, only to get hit with a ridiculously long receipt? It’s no secret that most CVS purchases come with these comically long receipts.
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“Even monkeys can fall from their trees.” – Japanese Proverb
Continuing our global learning journey, our next stop is Tokyo Japan. Founded, in 1603, this city was once a small fishing village called Edo. In 1890, it became Tokyo which means Eastern Capital in English.
In Tokyo, you will find the world’s busiest intersection, the Shibuya crossing where 2,500 people cross the intersection, every time the lights turn green. This city also holds the record for the most Michelin starred restaurants at 212 places to enjoy amazing food.
Tokyo is the most populous city in the world with 37 million people. Uniqueness is everywhere, even in vending machines, where you can buy hot meals, fresh produce, and even umbrellas. There is one vending machine in the city for every two people.
Have lost count on the many times I visited Tokyo to experience their modern retail industry. This picture is from the New Otani Hotel gardens, a favorite during multiple visits.
As the Japanese proverb that opened this summary reminds us, no matter how accomplished we become, you can always make a mistake. Overconfidence can lead to missteps. Life is one sweet ride and Japan provides many reminders on how to enjoy it.
Deloitte Global Retail Outlook 2024
After a prolonged period of suppressed consumer spending, macroeconomic and geopolitical uncertainty, and rapid changes in consumer behavior (among other things), the global retail industry stands at a crossroads; forced to make decisions about long term investments in new technology and business models while at the same time managing the rising cost of doing business and a decline in the spending power of consumers. - From Deloitte Insights Read more
The World's Top Flight Routes by Revenue
In 2024, a record 4.7 billion people are projected to travel by air—200 million more than in 2019. While revenues surged to an estimated $896 billion globally last year, airlines face extremely slim margins. On average, they made just $5.44 in net profit per passenger in 2023. Today, the industry faces pressures from high interest rates, supply chain woes, and steep infrastructure costs. - From Visual Capitalist
The World Ahead 2024: five stories to watch out for
From the biggest election year in history, to how to control AI and even taxis that fly, The Economist offers its annual look at the world ahead. Read more
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