New research shows that customers are smarter and more likely to stay with current retail choices. For retailers it means customer retention is mission critical and “commitment marketing” is the new level of strategy.
From the World Economic Forum, this report assesses the competitiveness landscape of 140 economies, providing insight into the drivers of productvity and prosperity.
Built on a robust study of trends and patterns in the market, the 6th edition of PSFK Labs’ Future of Retail report offers a directional playbook for brands and retailers – defining 10 pillars to build a modern and engaging shopper experience strategy and to go beyond a expectations to create an enhanced shopper experience and therefore, build value, drive sales, and boost loyalty.
The retail industry is in the midst of a digital revolution that’s redefining the shopping experience. Online, mobile and in-store technology solutions
are easing and enhancing how we shop — and altering consumers’ buying behavior in unprecedented ways. Great insights from Zebra on future of retail.
Now in its 11th year, the annual Organized Retail Crime survey brings to light the evolving scope of ORC activity, resources, and policy changes that retailers are putting in place to address this issue. Nearly all retailers (97%) surveyed report being victims of ORC activity in the past 12 months, up from 88 percent in 2014.
Customer visibility across channels is considered the most important enabler and the hardest goal to achieve. What are retailers doing to close the gap?
A new World Economic Forum report draws the collective knowledge of 800 technology executives and experts to predict how this fourth industrial revolution will play out in the next 10 years through 21 trends. Driven by digital technologies, are we on the cusp of a fourth industrial revolution?
Synchrony Financial third annaul Mobile Shopper Study. Overall mobile adoption continues to climb. Coupon and discount behavior declines for the 3rd year in a row. Less reliance on mobile technology while in the store. See 5 key insights.
From the World Economic Forum, the Global Competitiveness Report 2014-2015 assesses the competitiveness landscape of 144 economies, provides insight into the drivers of their productivity & prosperity.
The One Channel That Matt ers to Customers Shoppers want you to know them and offer personalized experiences. How well does your retail organization measure up? Unleashing the Power of Emotional Connection. As retailing approaches the highly competitive post-omnichannel era, the importance of making emotional connections with shoppers becomes critical to success.
This RSR Research report contains analysis of the business drivers, opportunities, and organizational constraints surrounding retailers' IoT strategies. It also offers baseline recommendations for navigating the future of IoT, particularly as retailers struggle to define their opportunities in this space.
Traditional LP Technologies are being co-opted for use in other activities leading to influencers of buying decisions that would otherwise be purview of LP only. In this study we set out to get a view of the differences in how these different business units (specifically IT) see these technologies and LP priorities.
The ARCADIS Retail Operations Index offers insight into which locations are most and least difficult to execute, scale and flex large retail programs based on an in-depth analysis of the global retail market over 50 countries. Focus on market demands, economic climate, quality of infrastructure, and ease of establishment and operation.
In recent years, the onmi-channel world has turned retail on its ear. But after all the innovation, according to Retail Systems Research, retailers have spoken: the store is back - and employees are going to be the key driver to its success.
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