Merchants offering retail both online and in-store celebrated the largest year-over-year revenue growth of all the global retailers we surveyed. While in-store shopping continues to rebound, eCommerce has also stepped further into the spotlight, accelerating the need for omnichannel solutions. Shoppers have doubled-down on the retailers they know and love, underscoring the value of loyalty programs to strengthen customer relationships. And technology has become more important than ever when it comes to creating amazing customer experiences and outpacing competitors. - From Lightspeed
For the last 26 months, US grocery retailers have been riding the gravy train with retail sales growth of $266b. This research paper looks into the challenges and best practices for securing the future of grocery. - From IHL Services
Analytics is all about the future. What will demand be next year? How many orders will be fulfilled next month? Will sales be up next week? How many associates will we need tomorrow? To help bolster their abilities both retailers and CGs are planning some major changes to their analytics software over the next 12 months. - From RIS News
For the period 2017–2021, active shooter FBI reported incident data reveals an upward trend: the number of active shooter incidents identified in 2021 represents a 52.5% increase from 2020 and a 96.8% increase from 2017. December had the fewest number of incidents (one), and similar to 2020, June had the highest number of incidents. - From the USA FBI
The survey showed many retailers moved away from apprehensions in 2021 and focused more on recoveries. Shoplifting apprehensions were down 16.2% in 2021, while overall shoplifting recoveries (from apprehended and non-apprehended thieves) were up a staggering 30.8%. There was an increase in 2021 in both dishonest employee apprehensions and recovery dollars, 6.0% and 29.8% respectively.
Secondhand apparel market is becoming a world Phenomenon, expected to grow 127% by 2026.Brands with their own resale shops increased 275%, from 8 in 2020 to 30 in 2021. We are still in the very beginning of this trend. - From ThreadUp.com
Great summary of the latest retail industry data from the IHL Group, including how retailers can optimize digital journeys to avoid margin erosion while balancing labor shortages and supply chain challenges to ensure operational efficiencies and profitability. - From IHL Group
American and European retail brands are leading the global retail sector in bouncing back better from the pandemic, with Amazon (brand value up 38% to US$350.3 billion) and Walmart (brand value up 20% to US$111.9 billion) leading the way. In a world of changing customer demand and disrupted supply chains, these big retailers are applying their logistics expertise to adapt in innovative ways to the ‘new normal’. - From Brand Finance
USA retail fatalities are up 14% in 2021. The number of people killed in retail stores has increased every year since 2016 and is up 59% from 2016 numbers. More alarming customer and associate deaths are each up 24% from 2020 to 2021. – From D&D Daily
Disruption and upheaval. Evolving customer preferences. The rise of e-commerce. Grocery retailers have had to become more adaptive, innovative, and forward looking to keep pace. Which trends have emerged and, more important, which ones are set to endure? In-depth research sheds light on the changing nature of grocery around the world. - From McKinsey
Euromonitor identified 10 competing forces to guide your long-term strategic planning. An understanding of these competing forces is the first step. How these manifest and where countries, companies and consumers land on the continuum will affect retail industry development in the years to come. - From Euromonitor
A favorite RIS News annual study. Benchmark your organization’s tech maturity against more than 80 distinct retail solutions. Discover where your peers are making significant tech investments and what you need to do to keep pace.
The latest study from the IHL Group on the state of the USA Grocery Industry and the trends accelerated by the pandemic. Includes the dramatic increased adoption in technologies and the winning formula for success. - From the IHL Group
The NRF Top 50 Global Retailers list is a fresh look at the 50 most impactful international retailers based on their operations at the start of 2021. Kantar partnered with NRF to produce this ranking of the Top 50 Global Retailers in 2021 that seeks to maximize discussion, debate, education and exploration opportunities that the ranking can provide. - From NRF
Gen Z is influencing the older generations to place more importance on sustainability in purchasing decisions. Older generations including Baby Boomers, Gen X, and Millennials are disconnected with Gen Z on what sustainability actually means. Every generation except for Baby Boomers ranks quality over environment concern when asked why they shop sustainable brands. – From First Insight
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