December 01, 2019
Retail’s digital disruption continues to ripple through the industry, influencing shopper’s opinions and expectations across categories. Though satisfaction is up overall, data shows a disconnect between how retailers and shoppers perceive the shopping experience. Customers have little sympathy for the behind-the-scenes headaches of operating both online and in store retail. - From Zebra Technologies
November 23, 2019
Opportunities to accelerate growth and “future proof” in the face of a potential recession. With disruption dramatically changing the consumer goods’ landscape, and indicators pointing to a slowdown, consumer products companies today face a new set of strategic issues. - From Deloitte Insights
November 17, 2019
Global retailing today is defined by paradox. This year’s A.T. Kearney 2019 Global Retail Development Index found that national, regional, and local realities—from Internet connectivity to the availability and cost of labor—continue to shape retail development around the world. That said, economic development and trade policy are still the largest factors in shaping global retail growth.
November 09, 2019
USA holiday shoppers plan to spend 4% more this year. Consumers say they will spend an average of $1,047.83 this holiday season. Shoppers between the ages of 35 and 44 plan to spend the most at $1,158.63. – From NRF News
November 03, 2019
Predictions 2020 covers: Artificial intelligence (AI), Automation, B2B marketing, B2C marketing and personalization, Customer experience, Cybersecurity, Data and privacy, Future of work, Regulatory trends, Values-driven consumers, and More.
October 27, 2019
Retail Winners ascribe higher value to virtually every current IoT capability we put before them: from interacting with customers outside the store to tracking their activities once nearby - all the way into the myriad ways they can improve shoppers’ experiences once within the store’s four walls.
October 20, 2019
From the World Economic Forum, the top 10 competitive global economies. The global economy is ill-prepared for a downturn after a lost decade for productivity-enhancing measures. Finding a balance between technology integration and human capital investments will be critical to enhancing productivity. Enhancing competitiveness is still key for improving living standards.
October 13, 2019
For the Fall 2019 Consumer View report, NRF took a look at Generation Z, and found that these young consumers hold significant buying power. Members of Gen Z (born 1995 and later) are still mostly in their teen and pre-teen years, but they’re already exerting influence over household family spending and shopping behavior.
October 05, 2019
A favorite Trend Hunter Annual Report - Although this report is titled Top 18 Trends for 2020, its implications go much further into the future. Each top trend has been paired to an overarching Megatrend, a broader Insight and a Workshop Question to help you brainstorm for success in the next 3-5 years. Get Ready to Create the Future
September 28, 2019
From Zebra Technologies - Information is power. Shoppers’ own mobile technology has empowered them to get more value from in-store shopping
during their store visits. And many retailers are working on reinventing the in-store experience by enabling associates
to add more value to shoppers’ store visits. However, the gaps uncover associates’ inability to offer additional value to
in-store shopping that can keep shoppers from abandoning store visits in favor of e-commerce.
September 22, 2019
5G is now upon us, bringing with it the promise of a host of exciting new services. Between 2018 and 2025, the number of global IoT connections will triple to 25 billion. AI will be key to future business and digital transformation. By the end of 2018, 5.1 billion people around the world subscribed to mobile services, accounting for 67% of the global population.
September 16, 2019
By the end of 2024, Ericsson predicts that 5G subscriptions will reach 1.9 billion, 35% of traffic will be carried by 5G networks and up to 65% of the global population could be covered by the technology. This makes it the fastest generation to be rolled out on a global scale. Global mobile subscription penetration is now at 104%.
September 06, 2019
The real reasons shoppers aren't returning to your stores. After one bad experience, 52% will leave without making a purchase. 69% are more likely to shop at a competitor. The real problem is that too many retailers have abandoned the basics that matter most to consumers.
September 01, 2019
From Walker Sands - The 2019 Future of Retail report reveals that all purchase decisions come down to two factors: convenience and connection. Consumers shopping online expect a convenience that goes beyond the in-store experience, and one of the few drivers of loyalty in a purchase decision is a connection with the brand. It’s no longer about just creating a seamless online-to-in-store experience.
August 25, 2019
From PwC Research - The market capitalisation of the largest company worldwide has nearly tripled in the past ten years. First time in eight years that Apple has not been the Global Top 100 number one. Nearly half (48%) of the top 100 unicorns valued at $1bn+ as at 31 March 2019 were from the US.