81% will switch to competitor after a bad return experience. Retail fraud 8%-10%. 57% against going cashless. Reopening trends underway....
Best in-store experience Tony has seen. Key takeaways for retailers during the pandemic. Best retail experience.
Rise of Computer Vision. avg. apparel discount double last yr in June 2020, online USA retail sales to nearly 20%
USA retail sales to be down 7.6% in 2020. Sense of safety to eat out, vacations, and malls. UK lags in masks usage. Curbside orders increased 208%.
Community masks programs from JoAnn Stores, Etsy $133 million from masks. 5G $668 billion by 2026 & 20X faster than 4G, Cautious optimism in China recovery
My great pleasure to speak to Byron Smith from ISCPO on the possibilities ahead post COVID-19 for both retail and supply chains
April / May 2020 more money spent online than last 12 USA Cyber Mondays combined. UK spiked to 33% of total sales. We are still hoarding.
COVID19 Crime Trends, Police Spending, most common password, riskiest COVID activities
$1.8 Trillion retail inventory distortion worldwide, USA 2020 retail sales -7.6%, 400,000+ stores to close, 1.62% of USA sales lost to shrink
+45% mobile shopping, +23% smart speakers, RFID adoption trends + LP, Amazon 38% vs
Walmart 6%, Top 3 Tech 2020
What do you think was the most significant retail game-changer pre-internet? What does the digital transformation look like for ALL retail stores? The three retail megatrends.
Tractor Supply 10 million loyalty members, 23.5 million on digital native news, 765 million using China mobile pay
Vaccines, Twitter cyber-attack, 2020 murder rates, Amazon's quarter, top 5 surveilled cities, COVID-19 deaths, new store openings, & more
A MUST listen on the state of the USA Retail economy, inventory distortion, millennials, AI, ComputerVision.
June ecommerce up 55%, Ecom requires 3X store operations, 125 retail deaths Q2/2020 up 45%, ORC cases down 22%, plus puppy scams, fastest growing retailers.