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If high inflation hurts just about everyone, why can’t we have no inflation?
Historical data suggests the key factor in bringing down prices is a slowdown in consumer spending. Despite nearly half of Americans reporting feeling in a worse financial situation than five years ago, they’re still spending.
In 2023, 81% of U.S. retailers implemented pay-to-return policies in some capacity. Amazon, Macy's, T.J.Maxx, Walmart and Staples all rolled out changes to their established return policies.
The American mall is alive and well. Department stores — which were historically the most important real estate in American malls — are a different story.
Temu, a Chinese-founded e-commerce company, became the most-downloaded app in the U.S. in just over a year. The retailer has flooded social media feeds with curious consumers and even aired ads at back-to-back Super Bowls.
CNBC goes inside the shadowy world of organized retail crime, revealing how a crime ring stole millions of dollars of beauty items that ended up for sale on Amazon, according to authorities.
The direct-to-consumer boom is coming to an end. A once bustling group of companies, backed by billions in venture capital funding, saw a record year for IPOs in 2021.
CNBC Marathon explores how companies like Amazon, Walmart and their competitors are shifting their marketing and business strategies to compete in today’s economy.
Cargo theft has more than doubled in just a year as thieves are vanishing millions of dollars worth of goods. Strategic cargo theft is surging, where criminals engage in internet-based fraud.
Walmart projects that by 2025, 65% of its stores will be serviced by automation. To compete against Amazon and Target, Walmart is investing in these automated fulfillment centers with its robotic Alphabot system and drone delivery.
Across the country, delivery drivers are fearing for their safety after reports of large groups ambushing delivery trucks and running off with packages. NBC News’ Maura Barrett shares the latest on the search for the suspects involved.
Sky high grocery bills are inflicting pain at the supermarket checkout counter. Food-at-home prices in 2022 jumped 11.4% and are expected to increase 5% in 2023. By comparison prices rose just 0.7% in 2019.
Bankrate survey found a third of people are annoyed by those pre-entered tip screens. Majority still tipping servers or wait staff at sit-down restaurants but tipping much less frequently when picking up takeout or grabbing coffee. - Wall Street Journal
HelloFresh, Home Chef, Blue Apron and other prominent meal kit companies are struggling to retain customers. In 2022, about 90% of customers at the five major meal delivery services canceled their subscriptions by the end of the year.
Primark is increasing its revenue by encouraging customers to shop in retail stores as the e-commerce industry booms. Fast fashion companies like Forever 21 have relied on online shopping to help grow, but Primark is taking a different route for expansion
U.S. consumers seem to be inundated with scary warning labels, but the fear may be necessary. Research shows people don’t pay attention unless these labels elicit strong emotion.
From Target and McDonald’s to Harley-Davidson, CNBC Marathon explores why some U.S. retailers struggle to make it abroad. Target’s first and only foray into international markets happened in 2013 in Canada.
Outfitted with cameras and sensors, autonomous inventory robots can verify price signs and look for out-of-stock items. Inventory is one of the biggest challenges retailers face.
It is estimated that tens of billions of dollars' worth of merchandise is lost to shoplifters each year. And as shoplifters become more brazen, store owners are looking for new ways to stop store owners are looking for new ways to stop them.
The U.S. warehouse club industry, which includes Costco, Sam’s Club and B.J.’s Wholesale is valued at more than $320 billion, according to an estimate by ResearchAndMarkets.com. The format is simple.
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“Even monkeys can fall from their trees.” – Japanese Proverb
Continuing our global learning journey, our next stop is Tokyo Japan. Founded, in 1603, this city was once a small fishing village called Edo. In 1890, it became Tokyo which means Eastern Capital in English.
In Tokyo, you will find the world’s busiest intersection, the Shibuya crossing where 2,500 people cross the intersection, every time the lights turn green. This city also holds the record for the most Michelin starred restaurants at 212 places to enjoy amazing food.
Tokyo is the most populous city in the world with 37 million people. Uniqueness is everywhere, even in vending machines, where you can buy hot meals, fresh produce, and even umbrellas. There is one vending machine in the city for every two people.
Have lost count on the many times I visited Tokyo to experience their modern retail industry. This picture is from the New Otani Hotel gardens, a favorite during multiple visits.
As the Japanese proverb that opened this summary reminds us, no matter how accomplished we become, you can always make a mistake. Overconfidence can lead to missteps. Life is one sweet ride and Japan provides many reminders on how to enjoy it.
What matters to Today’s Consumer: 2024 consumer behavior tracker for the consumer and retail industries
This report is the third in our annual research series that examines evolving consumer behaviors. This year, we find that many of the behaviors we noted in our 2023 report have persisted, with consumers continuing to express concern about their personal financial situations amid rising inflation. However, this concern has dropped significantly in the past twelve months as just 43% of consumers worry their personal finances will worsen over the next 6–9 months, compared with 80% who were concerned that they would worsen in the equivalent period last year. - From Cap Gemini Read more
52% of consumers are extremely concerned about their personal finances compared to 61% last year. 43% of consumers fear their personal finances will worsen in the next 6-9 months, far below the 80% last year. One in five consumers has already used generative AI in shopping. - From Cap Gemini
The World Ahead 2024: five stories to watch out for
From the biggest election year in history, to how to control AI and even taxis that fly, The Economist offers its annual look at the world ahead. Read more
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