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Trader Joe’s has been selling bananas for 19 cents each – for the past two decades. The grocery store offers remarkably fewer options for customers compared to other major supermarkets, and it’s consistently ranked highest for customer satisfaction.
According to the National Retail Federation, retail shrink reached $94.5 billion in 2021, as compared to $90.8 billion in 2020. Shrink refers to inventory losses due to theft, unknown loss and administrative error.
What defines the new consumer and what are the new consumer values? In a new world where the consumer is the retail driver, what does this mean for shopping malls?
The future of retail in the metaverse will be linked to an immersive and interactive shopping experience. Taobao is launching a live streaming shopping experience in the metaverse with immersive world in virtual AR and VR. - From 3DArt Channel
A new report, 'Tech in 2030', GlobalData looks at the future of retail and finds that retail in 2030 will be about the customer. Personalization and convenience will drive conscious spending and curated examples. -from GlobalData Trends & Insight
If we are going to understand the disruptive future of retail, there are 3 myths that we need to dispel away. - From Mike Walsh YouTube Channel
The National Retail Federation’s annual 2022 survey found that the average shrink rate — an industry term for lost inventory — was 1.4%. That translates to nearly $95 billion in losses. - From Scripps News
Millard Drexler, Alex Mill CEO and Proprietor, discusses the big issues in the retail and why he believes the market is not calming down. - From Bloomberg Television
CNET looks at how technology is shaping the future of shopping at NRF 2023 expo in New York. Advancements in image recognition, combined with artificial intelligence, are keeping an eye on both the products and customers. - From CNET
At $67.2 billion, the sporting goods industry became one of the fastest-growing industries in the U.S. in 2022. Dick’s Sporting Goods controls an estimated 14.2% of that market, the most of any company.
This early stage project uses low-cost RFID chips and scanners, and a novel use of blockchain, to tackle theft of powered products in a way that is virtually invisible to retail customers. - From Lowe's Innovation Labs
Bed Bath & Beyond recently warned it may be filing for bankruptcy in just a few weeks. WSJ’s Suzanne Kapner explains the roller coaster of events over the past six months that led to this low point for the company.
The quantity and quality of counterfeit sneakers has never been greater. As online sales boom, many buyers are deliberately choosing the steal over the real.
Customer returns are skyrocketing in the U.S., but many items don’t go back to retailers’ shelves. WSJ looks into the complicated process and how retailers are responding to increasing returns.
When will soaring inflation finally come to an end? Economists weigh what's ahead and provide their valuable insights into what's in store for 2023.
U.S. regulators say Wells Fargo has repeatedly misled and overcharged its customers. These allegations have rocked the 170-year-old bank, which still stands as one of the largest lenders in the U.S.
Nearly a year after CEO Mark Zuckerberg announced the rebranding of Facebook as Meta and a shift in strategy to focus on the metaverse, internal documents show the company falling short of its goals.
If it seems like there are more sales lately, it’s because there are. General retailers are shedding excess inventory. Why? Just blame the bullwhip effect.
Target's first and only foray into international markets happened in 2013 in Canada. The retailer opened a total of 133 stores in just over a year. But the expansion didn't go as planned.
With severe wildfires, hurricanes and other natural disasters becoming more commonplace, current technologies that alert people to impending danger sometimes fall short.
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“Even monkeys can fall from their trees.” – Japanese Proverb
Continuing our global learning journey, our next stop is Tokyo Japan. Founded, in 1603, this city was once a small fishing village called Edo. In 1890, it became Tokyo which means Eastern Capital in English.
In Tokyo, you will find the world’s busiest intersection, the Shibuya crossing where 2,500 people cross the intersection, every time the lights turn green. This city also holds the record for the most Michelin starred restaurants at 212 places to enjoy amazing food.
Tokyo is the most populous city in the world with 37 million people. Uniqueness is everywhere, even in vending machines, where you can buy hot meals, fresh produce, and even umbrellas. There is one vending machine in the city for every two people.
Have lost count on the many times I visited Tokyo to experience their modern retail industry. This picture is from the New Otani Hotel gardens, a favorite during multiple visits.
As the Japanese proverb that opened this summary reminds us, no matter how accomplished we become, you can always make a mistake. Overconfidence can lead to missteps. Life is one sweet ride and Japan provides many reminders on how to enjoy it.
What matters to Today’s Consumer: 2024 consumer behavior tracker for the consumer and retail industries
This report is the third in our annual research series that examines evolving consumer behaviors. This year, we find that many of the behaviors we noted in our 2023 report have persisted, with consumers continuing to express concern about their personal financial situations amid rising inflation. However, this concern has dropped significantly in the past twelve months as just 43% of consumers worry their personal finances will worsen over the next 6–9 months, compared with 80% who were concerned that they would worsen in the equivalent period last year. - From Cap Gemini Read more
52% of consumers are extremely concerned about their personal finances compared to 61% last year. 43% of consumers fear their personal finances will worsen in the next 6-9 months, far below the 80% last year. One in five consumers has already used generative AI in shopping. - From Cap Gemini
The World Ahead 2024: five stories to watch out for
From the biggest election year in history, to how to control AI and even taxis that fly, The Economist offers its annual look at the world ahead. Read more
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