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DoorDash and Uber Eats, the two largest delivery apps by market share both saw their sales double from the end of 2019 to the end of 2020.
Burberry teams with Tencent to launch luxury’s first social retail store. -from Inside Retail Asia
Learn about how Alibaba’s high-tech grocery chain is pushing the boundaries of the grocery shopping experience.
The pandemic has upended the way people buy—online retail has soared as high-street shops and malls close. Brands are now racing to exploit one of the most important weapons: their customers’ data.
About 70% of tipped workers in the restaurant industry are women and about 45% are people of color. -from CNBC
On this episode of the Prof G Show, Scott Galloway discusses the legacy of entrepreneur Jeff Bezos.
Zara changes clothing designs every 2 weeks on average versus 2 to 3 months for others. It carries about 11,000 distinct items per year.
Lately, supermarkets are switching to a new type of line and that line is much longer. However according to queueing experts that might not be a bad thing.
Costco is one of the biggest and most successful retailers in the country. In this video, WSJ dissects the wholesaler’s unique approach to doing business.
About a quarter of U.S. malls could close over the next three to five years, accelerating a trend that began before the pandemic. -from CNBC
Take a virtual tour of this 4000-sqft hybrid store, where shoppers can choose to shop autonomously (by checking in using an AiFi app) or continue to shop as usual with a cashier at checkout.
The Dubai mall is the second largest mall in the entire world. But when shopping gets old, check out the amusement park, go go-karting or skating on the Olympic-sized Dubai ice-rink, and more.
With consumer behavior changing due to Covid-19, the convenience store industry could be on the verge of a profound change. -from CNBC
RH is now ambitiously trying to turn it into a global luxury brand providing an array of services. -from CNBC
Amidst all the pressures that 2020 brought, there was creativity and innovation taking place across the retail industry, which we thought deserved to be celebrated.
In the midst of the pandemic, Williams-Sonoma has stood out as a company, its stock price reaching a new all-time high in January 2021, despite many businesses declining. -from CNBC
Here’s a glimpse at what the world of luxury has been doing online to usher in the Chinese New Year of the Ox. - From Alibaba Group
In 2019, payment card fraud losses reached nearly $28 billion worldwide. The United States alone is responsible for more than a third of the total global loss making America the most card fraud-prone.
Walmart, America’s largest grocer, launched a primary care clinic called Walmart Health, in September 2019. -from CNBC
The West needs livestreaming sooner rather than later, especially for struggling sectors such as apparel.
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“Even monkeys can fall from their trees.” – Japanese Proverb
Continuing our global learning journey, our next stop is Tokyo Japan. Founded, in 1603, this city was once a small fishing village called Edo. In 1890, it became Tokyo which means Eastern Capital in English.
In Tokyo, you will find the world’s busiest intersection, the Shibuya crossing where 2,500 people cross the intersection, every time the lights turn green. This city also holds the record for the most Michelin starred restaurants at 212 places to enjoy amazing food.
Tokyo is the most populous city in the world with 37 million people. Uniqueness is everywhere, even in vending machines, where you can buy hot meals, fresh produce, and even umbrellas. There is one vending machine in the city for every two people.
Have lost count on the many times I visited Tokyo to experience their modern retail industry. This picture is from the New Otani Hotel gardens, a favorite during multiple visits.
As the Japanese proverb that opened this summary reminds us, no matter how accomplished we become, you can always make a mistake. Overconfidence can lead to missteps. Life is one sweet ride and Japan provides many reminders on how to enjoy it.
What matters to Today’s Consumer: 2024 consumer behavior tracker for the consumer and retail industries
This report is the third in our annual research series that examines evolving consumer behaviors. This year, we find that many of the behaviors we noted in our 2023 report have persisted, with consumers continuing to express concern about their personal financial situations amid rising inflation. However, this concern has dropped significantly in the past twelve months as just 43% of consumers worry their personal finances will worsen over the next 6–9 months, compared with 80% who were concerned that they would worsen in the equivalent period last year. - From Cap Gemini Read more
52% of consumers are extremely concerned about their personal finances compared to 61% last year. 43% of consumers fear their personal finances will worsen in the next 6-9 months, far below the 80% last year. One in five consumers has already used generative AI in shopping. - From Cap Gemini
The World Ahead 2024: five stories to watch out for
From the biggest election year in history, to how to control AI and even taxis that fly, The Economist offers its annual look at the world ahead. Read more
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